Fraud, stolen or lost account information checklist:
- Make an inventory list of everything stolen or lost
- Contact all financial institutions to cancel debit and credit cards
- File a police report if applicable
- Flag all credit reporting agencies
- File a Driver's Licenses Alert form (form available on SOM website or Secretary of State office)
Important Contact Information:
ROME Credit Union Visa/Debit Card M-F 248-548-2300
Visa/Debit After Hours and Weekends 800-991-4961
For more information on Identity Theft, click here
Liability for Unauthorized Use on ROME Debit Cards.
Please contact ROME Credit Union immediately should your debit card
be lost or stolen. If we are notified within at least 2 business days
after you have learned of the loss or theft of your card or PIN number,
you can lose no more than $50. If someone uses your card without your
permission, and you fail to contact us within 2 business days after you
learn the loss or theft of your card or PIN, and we can prove that we
could have stopped someone from using your card or PIN without your
permission had you contacted us in the 2 day required period, you could
be responsible for a loss as much as $500.
Additionally, if your periodic statement shows transfers that you
did not make, including those made by card or PIN, you are responsible
to tell us at once. If you fail to notify ROME Credit Union within 60
days after we mail the first periodic statement on which the transfers
appears, you could lose the entire account balance should you not have
notified ROME Credit Union or Card Services within the notice in time
and been able to prevent someone from taking your funds. You will have
no liability for unauthorized use for your VISA Debit Card as long as
you report the loss or theft within 2 business days. If you report such
loss or theft after 2 business days, or provide proper notification of
other unauthorized VISA Debit Card transactions, your liability for
unauthorized use will not exceed $50. These exceptions do not apply to
transactions originating at the ATM or from your gross negligence
and/or fraudulent use of VISA Debit Card.Lost or Stolen Visa Gift Cards
Lost or Stolen Visa Travel Cards
|TeleCheck Alert 1-(800)-926-5678|
is the number for Telecheck’s free lost or stolen checkbook reporting
service. Just call this toll-free number within the State of Michigan,
and TeleCheck will:
- Take your call nights, weekends, or holidays.
- Notify Telecheck merchants not to accept the reported checks.
- Help protect you against unauthorized use of your checkbook.
You still need to call ROME to request a Stop Payment on the check(s).
ROME Credit Union
Oak, Michigan 48067