Fraud, stolen or lost account information checklist:

• Make an inventory list of everything stolen or lost
• Contact all financial institutions to cancel debit and credit cards
• File a police report if applicable
• Flag all credit reporting agencies
• File a Driver's Licenses Alert form (form available on SOM website or Secretary of State office)

Important Contact Information:

ROME Credit Union Visa/Debit Card M-F      248-548-2300

Visa/Debit After Hours and Weekends             800-991-4961

Experian

• 1-888-397-3742
• https://www.experian.com/consumer/cac/InvalidateSession.do?code=FREEZECENTER

Trans Union

• 1-800-916-8800
• http://www.transunion.com/corporate/personal/fraudIdentityTheft/fraudPrevention/securityFreeze.page

Equifax

• 1-800-766-0008
• http://www.equifax.com/cs/Satellite/EFX_Content_C1/1165255679060/5-1/5-1_Layout.htm?packedargs=Locale%3Den_US

For more information on Identity Theft, click here

Liability for Unauthorized Use on ROME Debit Cards.

Please contact ROME Credit Union immediately should your debit card be lost or stolen. If we are notified within at least 2 business days after you have learned of the loss or theft of your card or PIN number, you can lose no more than $50. If someone uses your card without your permission, and you fail to contact us within 2 business days after you learn the loss or theft of your card or PIN, and we can prove that we could have stopped someone from using your card or PIN without your permission had you contacted us in the 2 day required period, you could be responsible for a loss as much as $500.

Additionally, if your periodic statement shows transfers that you did not make, including those made by card or PIN, you are responsible to tell us at once. If you fail to notify ROME Credit Union within 60 days after we mail the first periodic statement on which the transfers appears, you could lose the entire account balance should you not have notified ROME Credit Union or Card Services within the notice in time and been able to prevent someone from taking your funds. You will have no liability for unauthorized use for your VISA Debit Card as long as you report the loss or theft within 2 business days. If you report such loss or theft after 2 business days, or provide proper notification of other unauthorized VISA Debit Card transactions, your liability for unauthorized use will not exceed $50. These exceptions do not apply to transactions originating at the ATM or from your gross negligence and/or fraudulent use of VISA Debit Card.